CommunityCare Providers home

All CommunityCare claim payments and remittances issued December 15, 2025, and after will be processed by ECHO Health. Please use the guidance below for questions:

Inquiry Type	Entity	Phone	Hours
EFT/ERA Enrollment via ECHO Additional Assistance Regarding Payment	ECHO Health	(888) 834-3511	Monday - Friday 7:00am-5:00pm CST
Virtual Credit Card Processing	ECHO Health	(877) 705-4230	Monday - Friday 7:00am-5:00pm CST
Adjudication Questions General Claim Inquiries	CommunityCare Customer Service	(918) 594-5207 (877) 321-0018	Monday - Friday 8:00am-5:00pm CST

Medicare Compliance Program Attestation

Submit your First-Tier, Downstream and Related Entity Medicare Compliance Program Guidelines Attestation online.

Directory Review

Updating your contact information is quick and easy.

FAQs & Contact

Learn how to become a CommunityCare provider, update your information, set up electronic transation, or contact us.

Pharmacy Benefit Manager Change for 2026

Beginning January 1, 2026, CommunityCare will partner with Navitus Health Solutions as our new pharmacy benefit manager (PBM).

Provider Feedback

Let us know what you think. Use the provider feedback form to send us a message.

Medicare Compliance Program

Directory Review

FAQs & Contact

Pharmacy Benefit Manager Change for 2026

Feedback

CommunityCare is proudly owned by two of the region’s premier health systems. Other physicians and providers are available in our network.

Providers

Pharmacy Resources

Preferred CommunityChoice