Introducing: The New CommunityCare Connect Mobile App view more

We are excited to introduce the CommunityCare Connect mobile app for our health plan members! View your member ID card, benefits, deductible information, medical visits, claims and more. CommunityCare Connect is available in the Apple Store and Google Play.

Get information about your medical and pharmacy claims

Check your current deductibles

Find information about your plan benefits

Quick and easy access to your account information

Download or reorder your Member ID card

Set up your online account in a snap

Attention: CommunityCare will be performing systems maintenance Friday, June 2nd starting at 5 p.m. through midnight on Saturday, June 3rd. Some online documents, tools and resources may be unavailable during this time. Thank you for your patience.

Members

Employee Assistance Program DOT Compliance

CommunityCare EAP can assist Department of Transportation Companies in the following areas:

  • Employer must have a DOT specific organizational policy
  • Training of supervisors of at least 120 minutes in length
  • Referral to a Medical Review Officer (MRO) group
  • Affiliation with a Substance Abuse Professional (SAP)
  • Referral to a DOT approved compliance testing group and laboratory
  • Employee Assistance Services (optional)
  • Up to date DOT training that the Department of Transportation strongly recommends to be updated every 3 years
  • Handling of test results, record retention and confidentiality
  • Providing educational materials
  • Developing policies and procedures that meet the requirements of the regulations
  • Refer Safety Sensitive Employees to a substance abuse professional for evaluation and rehabilitation
  • Obtain information from prior employers regarding covered employees test results and whether a safety sensitive employee driver refused to be tested

DOT Compliance Requirements

Department of Transportation Requirements 49 CFR

  • DOT employers must provide the names of at least two (2) Substance Abuse Professionals (40.287)
  • All supervisor's must receive training for the following:
    • FMCSA: (1 hour each alcohol & drugs) 382.603*
    • FAA: (EAP & 1 hour each alcohol & drugs) 121.I - 121.J*
    • FRA: (3 hours alcohol/drugs) 219.11g
    • FTA: (2 hours alcohol/drugs) 655.14 (b) (2)*
    • MARAD: (EAP & 1 hour alcohol/drugs) 16.401a 16.401b*
    • PHMSA: (EAP & 1 hour of alcohol training) 199.113 a & b*

(*) Underline denotes that services (training/education) must be provided to the general employees as well

For more information on about our services, please visit our contact page.

 
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