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Job Openings

Pharmacy Technical Support Specialist I

Job #: 17PH134
Department: Pharmacy
Location: Tulsa
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Responsible for providing technical and customer service support for pharmacy benefits, processing prior authorizations according to CMS and State regulations, and resolving pharmacy related complaints.

REQUIRED QUALIFICATIONS

  • High school graduate.
  • Two years experience in managed care pharmacy benefits, pharmacy tech or related discipline.
  • Basic understanding of Health Plan Industry.
  • One year customer service experience required.
  • Previous customer service experience in a Medicare Advantage plan.
  • Basic punctuation and grammar skills
  • Ability to function under pressure.
  • Highly skilled on computers including all major software applications.
  • Ability to work independently and apply good judgment.
  • Ability to maintain and preserve information of highly confidential nature.
  • Strong oral and written communication skills.
  • Capable of project management from beginning to completion.
  • Ability to converse and write fluently in English.
  • Successful completion of Health Care Sanctions background check.

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