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Job Openings

Pharmacy Technical Support Specialist I

Job #: 18PH36
Department: Pharmacy
Location: Tulsa
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Responsible for providing technical and customer service support for pharmacy benefits, processing prior authorizations according to CMS and State regulations, and resolving pharmacy related complaints.

REQUIRED QUALIFICATIONS

  • High school graduate.
  • Two years experience in managed care pharmacy benefits, pharmacy tech or related discipline.
  • Basic understanding of Health Plan Industry.
  • One year customer service experience required.
  • Previous customer service experience in a Medicare Advantage plan.
  • Basic punctuation and grammar skills
  • Ability to function under pressure.
  • Highly skilled on computers including all major software applications.
  • Ability to work independently and apply good judgment.
  • Ability to maintain and preserve information of highly confidential nature.
  • Strong oral and written communication skills.
  • Capable of project management from beginning to completion.
  • Ability to converse and write fluently in English.
  • Successful completion of Health Care Sanctions background check.

INTERNAL APPLICANTS

Any full-time, active employee is eligible to apply as long as you have been in your current position at least 1 year, are not under formal discipline for any performance or attendance problems, and you meet with minimum requirements listed above. If you would like more information regarding this position, please contact Human Resources.

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